Privacy Policy

1. Introduction

VapeWholesale Distribution ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our wholesale distribution platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the platform.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, and job title
• Business Information: Company name, address, EIN, seller's permit, and tobacco license
• Account Credentials: Username and encrypted password
• Payment Information: Billing address and payment method details (processed securely by third-party providers)
• Order Information: Purchase history, shipping addresses, and order preferences
• Communications: Customer service inquiries and correspondence

3. Automatic Information Collection

When you access our platform, we automatically collect certain information:

• Device Information: IP address, browser type, operating system, and device identifiers
• Usage Data: Pages viewed, time spent on pages, and navigation patterns
• Cookies and Tracking: We use cookies and similar technologies to enhance your experience
• Log Data: Access times, referring URLs, and error logs

4. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Verify your business credentials and eligibility
• Communicate with you about orders, products, and services
• Provide customer support and respond to inquiries
• Send promotional communications (with your consent)
• Improve our platform and develop new features
• Detect and prevent fraud and unauthorized access
• Comply with legal obligations and enforce our terms

5. Information Sharing

We may share your information with:

• Service Providers: Third parties that perform services on our behalf (payment processing, shipping, analytics)
• Business Partners: Manufacturers and brands for order fulfillment and warranty purposes
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given explicit permission

We do not sell your personal information to third parties for their marketing purposes.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may also retain certain information for legal, regulatory, and business purposes, such as maintaining records for tax and compliance requirements. When information is no longer needed, we securely delete or anonymize it.

8. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing communications at any time
• Portability: Request your data in a portable format
• Object: Object to certain processing of your information

To exercise these rights, please contact us using the information provided below.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Authenticate your login sessions
• Analyze platform usage and performance
• Personalize content and recommendations

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our platform.

10. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our platform is not intended for individuals under 21 years of age. We do not knowingly collect personal information from anyone under 21. If we discover that we have collected information from a person under 21, we will promptly delete that information.

12. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information. To exercise your California privacy rights, please contact us.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the platform after any changes indicates your acceptance of the updated policy.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: